Frequently Asked Questions

Yes, the price shown on our website includes the installation fee and the VAT. Over 95%* of our customers pay the same price that is shown on our website.

You can get a quote for a new door by visiting our online Composite Door Designer, where you can choose from millions of design combinations.

The price on our door designer is a live price, which means as you design, you will notice that the price reflects your design as you design.

Once you have designed your new door, click on the 'Request a survey' button at the end of the design process and a member of our team will call you to arrange a survey at a time and date that is convenient for you.

Yes, we do cover areas outside of Chesterfield. However, we may charge a survey fee if you are too far outside of our regular service area. We regularly install doors in Mansfield, Dronfield, Bolsover, Clowne, Clay Cross and Glapwell.

Yes, we do carry out surveys free of charge for customers who live within our regular service areas.

Yes. We provide doors as a 'full door set' this means it includes a new frame, sill (where needed) and threshold.

Yes, we do. We are licensed by the Environment Agency to take away the old frame, door and any other rubbish (license number: CBDU212121). The old door and frames are also recycled where possible.

If you want us to dispose of your old door for you, we charge £30 for our waste disposal service. This service is optional and you are welcome to dispose of your old door yourself if you are able to do so.

*95% of our customers pay the same price as shown on our website. However, until we conduct a survey we can not always guarantee the price. Additional charges may be applied if you live in an older property; for example if your property is 70 years old or more. This is because extra work and materials such as trim may be required when working on older buildings. Not all older properties need additional charges, but if they do it is usually no more than £50 Inc VAT.

If an additional charge is required, we will let you know why this is during your survey and how much the additional charge will be.